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Hi Shoppers,

Notice re: Update to Payment Schedule

It has been a pleasure to work with you on all of our projects! Many of you have been working with us for years and we have greatly appreciated your dedication to Mystery Researchers.

As you know, our policy has been to pay shoppers every 2 weeks for all assignments submitted and edited during the previous 2 weeks. We have been happy to offer and to keep up this rapid turnaround time; however, it has become clear to us that it is now time to update that policy - for several reasons.

First, during the past few years in particular, we have grown substantially and now need to update our policies to become more efficient. You have seen an exponential increase in available assignments with more frequent opportunities in all areas of the country – and with this growth comes a need to restructure some processes and procedures, including our shopper pay schedule.

Second, as many of you already know, we have recently acquired another mystery shopping company – Insula Research. We needed to select one payment schedule for consistency and efficiency.

Our new policy, which will take place at the end of September, will be to pay for all shops submitted in a calendar month on the 15th of the following calendar month. This means all of the shops Finalized in September 1st-30st will be paid on the 15th of October. All shops Finalized between October 1st-31st will be paid on November 15th, and so on.

What to Expect. The next scheduled payment for legacy MR shoppers will take place as usual – with payments being issued next week for shops conducted over the past couple of weeks. Legacy Insula shoppers will also be paid next week as per their usual schedule – for all August shops conducted, they will receive payment on September 15th. Thereafter, the new policy will take effect. 

We anticipate that this will be much easier to track and manage on our end, will provide you with a cleaner cut-off date for payments, and an improved ability to track which assignments were paid.

We thank all of you for your continued excellent work for us and look forward to many more years of mystery shopping together!

All the best,
Lisa van Kesteren

Mystery Researchers Acquires Insula Research

Mystery Researchers Strengthens Market Presence with Acquisition

Atlanta, GA – Mystery Researchers ( announced today that it has acquired Insula Research of Columbus, Ohio ( ). Highly regarded in the market research space, the acquisition of Insula Research by Mystery Researchers exhibits a bold move from a growing organization looking to increase its strength, market presence and excellence in service across North America.

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