Contact Us

Current Sassie™ and Athena™ Companies

For all support issues, please enter your issue into the SASSIE tracker support database (accessible from your Main Administration Page).

For emergency issues (defined ONLY as a system outage or a serious security/password breach - all other issues will be billed $100 for misuse of the emergency feature), please send an email to urgent@sassieshop.com. This address is for mystery shopping companies only - shoppers who use this address will not receive a reply.

For sales and other non-support issues, please email us, or call 508.930.5124. This address is for mystery shopping companies only - shoppers who use this address will not receive a reply (please contact the mystery shopping company for whom you work - we do not hire mystery shoppers, we only develop the software).