Custom Builds
ATHENA is our new service for building customized mystery shopping service.
Although SASSIE's feature set is unrivaled, the realities of the rapidly evolving mystery shopping industry are that no one system can ever accommodate every customer request or every mystery shop provider's methods.
The obvious solution is to make the investment into building a proprietary system in-house. However, the mammoth time and effort it takes to build and maintain a truly competitive system (average development time in our industry is 12-18 months) is a high price to pay when competitors are targeting your customers. Even more daunting is the phenomenal failure rate of these projects - 30% of our subscribers abandoned their own half-finished in-house system in favor of SASSIE.
So instead of building a system in-house, consider hiring the developers of the phenomenally successful SASSIE to build your ultimate system for you! By using SASSIE technologies as a foundation, we can deliver a powerful, customized system for your company in a fraction of the time it would take to build one from scratch. Our custom build service is named ATHENA (Actively Tailored High-Performance Evaluation Network Application).
ATHENA is targeted towards mystery shopping companies with the following needs:
Custom Functionality: Since SASSIE is essentially a shared system, there are limitations on what we can customize. Since every ATHENA system is unique, we can tailor any feature to match your company's specific workflow or any of your client's specific needs.
Low to NO shop fees: There are a variety of licensing agreements for ATHENA systems that can sharply reduce or even eliminate per-shop or per-survey fees.
Rebranding: SASSIE WHO ?!?!? A unique system deserves a unique identity. Your system can be redesigned to look completely different than SASSIE, have your own individual web address, and essentially look like an in-house system.
International Systems: While SASSIE has basic functionality that allows for international shopping, ATHENA can be completely adapted for non-English speaking countries and multiple languages.
High Volume: ATHENA has many options available for mystery shopping companies doing large volume shopping. In addition to no-shop-fee licensing options, ATHENA can be configured onto multiple dedicated servers to accommodate extremely high traffic. Furthermore, an upgrade to enterprise level database back ends (such as Postgres SQL and Oracle) is possible in ATHENA.
Independence and Survivability: Many companies need absolute guarantees that their business can operate independently of SurfMerchants. ATHENA allows for contracts that ensure the survivability of your system regardless of our company's status.
Purchase: Companies with experienced in-house developers may want to ability to modify and extend their systems themselves but want SASSIE's feature set as a gigantic head start towards their ultimate system. For these customers, ATHENA is available for outright purchase of the entire code base (with installation and training, if desired), which also includes a lifetime exemption from per-shop fees.
To find out more about ATHENA, please visit http://www.athenasurveys.com