Location Reports
- Company Overview - shows scores at every company subdivision within a display of the company's structure.
- Location Wizard - A manager can view a subdivision at any level of detail
- Example : Show companywide stats and all regions
- Example : Show stats for all regions and the divisions in those regions
- Example: show one region, with all districts in that region and all locations within those districts
and all shops for those locations
- Quick Ranking - show rankings for any subdivision level
- Quick Shops - show all shops for a subdivison
- Exception Analysis - show all exceptionally high or low scoring subdivision or shops
- Survey Summary - show a specific subdivision scored on each survey question
- show a company's or subdivision's statistics for each survey question
- Answer Summary - See all answers for a specific question
- Question Detail - Select one question and see how the answer to that question correlates to overall score
Example : Select the question "How were you dressed?" with the answers of "Casual" and "Formal".
This report will display the differences in scores for casual and formal shoppers at all levels of the company.
- Question Trending - show monthly/quarterly changes in scores for specific questions
Trending and Graphing Reports
- 12 Period Report - show a company's or subdivision's scores over 12 months/periods
- 6 Period Report - show a company's scores over 6 months with all individual shop scores
(good for seeing if there was one unusually high or low shop skewing the results)
- Question Trending - show monthly/quarterly changes in scores for specific questions
- Line Graphs - plot a company's or subdivision's scores over 12 months/periods
- Bar Graphs - compare subdivisions scores
Demographic Reports - display performance by shopper demographics:
Manager Reports - display and rank manager performance
(Now tracks a manager's history through promotions and locations changes)
Multiple Survey Reports - Combines performance throughout multiple surveys
(examples : Dining In, Take Out and Drive Through or Purchase and Return)
PDF/ Printable Reports
Generates batch printable pdf "books" (compiles multiple surveys into one document, with click-able table of contents)
- Email Link Distribution - instantly emails links to online shop reports to all managers
- PDF Link Distribution - instantly emails links to online shop reports to all managers
- Email PDF - instantly emails PDFs to all managers ( this is a pay-per-use option )
- Export Shop Scores - exports scores to tab delimited format for import into Excel, Access,Filemaker, etc ...
- Export Surveys - exports individual answers for each survey in tab delimited format.
Custom reports - Links to any custom reports for this client
