TRENDING REPORT

This report allows managers to select up to 5 questions, sections or shop scores and view their performance for 4-12 periods.

2 examples are shown here: the first shows this report set to display ANSWERS, and the second displays average percentage SCORES for each question.




 REPORTS > Trending
user: J. Kavanopoulus

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DATE
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(note: for speed reasons, answers from non-finalized shops ARE included in this report - be aware that recent months statistics may change upon review).
SELECT SUBDIVISION

DISPLAY:    Answers  Scores






TRENDING REPORT

Company-Wide Report
(235 surveys - 5/2/2001)

Displaying Answers
2-2001 1-2001 2-2001 3-2001 4-2001 5-2001 6-2001
 Shop Score 45.7%  60.2% 65.4% 72.3% 75.5% 78.3%
Section 1 : Exterior 43.2%  45.5% 35.5% 54.5% 60.5% 86.3%
5) Did the greeter open the door for you ?

Yes (5 pts)
No (0 pts)

65% yes
35% no
64% yes
36% no
75% yes
25% no
55% yes
45% no
55% yes
45% no
75% yes
25% no
6) Pick of the week display

Yes (5 pts)
No (0 pts)

75% yes
25% no
64% yes
36% no
65% yes
35% no
75% yes
25% no
77% yes
23% no
85% yes
15% no
7) Describe your first impression upon entering the building

A-Intimidated (15 pts)
B-Impressed (5 pts)
C-Unimpressed (0 pts)

A: 10%
B: 80%
C: 10%
A: 20%
B: 70%
C: 10%
A: 30%
B: 60%
C: 10%
A: 40%
B: 30%
C: 30%
A: 50%
B: 40%
C: 10%
A: 60%
B: 40%
C: 0%

Displaying Scores (scores are simulated)
2-2001 1-2001 2-2001 3-2001 4-2001 5-2001 6-2001
 Shop Score 45.7% 60.2% 65.4% 72.3% 75.5% 78.3%
Section 1 : Exterior 43.2% 45.5% 35.5% 54.5% 60.5% 86.3%
5) Did the greeter open the door for you ?

Yes (5 pts)
No (0 pts)

65% 64% 75% 55% 55% 75%
6) Pick of the week display

Yes (5 pts)
No (0 pts)

75% 64% 65% 75% 77% 85%
7) Describe your first impression upon entering the building

A-Intimidated (15 pts)
B-Impressed (5 pts)
C-Unimpressed (0 pts)

45% 26% 32% 43$ 65% 76%

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