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TRENDING REPORT This report allows managers to select up to 5 questions, sections or shop scores and view their performance for 4-12 periods. 2 examples are shown here: the first shows this report set to display ANSWERS, and the second displays average percentage SCORES for each question. |
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Company-Wide Report
(235 surveys - 5/2/2001)
Displaying Answers
| 2-2001 | 1-2001 | 2-2001 | 3-2001 | 4-2001 | 5-2001 | 6-2001 |
| Shop Score | 45.7% | 60.2% | 65.4% | 72.3% | 75.5% | 78.3% |
| Section 1 : Exterior | 43.2% | 45.5% | 35.5% | 54.5% | 60.5% | 86.3% |
| 5) Did the greeter open the door for you ?
Yes (5 pts) |
65% yes 35% no |
64% yes 36% no |
75% yes 25% no |
55% yes 45% no |
55% yes 45% no |
75% yes 25% no |
| 6) Pick of the week display
Yes (5 pts) |
75% yes 25% no |
64% yes 36% no |
65% yes 35% no |
75% yes 25% no |
77% yes 23% no |
85% yes 15% no |
| 7) Describe your first impression upon entering the building
A-Intimidated (15 pts) |
A: 10% B: 80% C: 10% |
A: 20% B: 70% C: 10% |
A: 30% B: 60% C: 10% |
A: 40% B: 30% C: 30% |
A: 50% B: 40% C: 10% |
A: 60% B: 40% C: 0% |
Displaying Scores (scores are simulated)
| 2-2001 | 1-2001 | 2-2001 | 3-2001 | 4-2001 | 5-2001 | 6-2001 |
| Shop Score | 45.7% | 60.2% | 65.4% | 72.3% | 75.5% | 78.3% |
| Section 1 : Exterior | 43.2% | 45.5% | 35.5% | 54.5% | 60.5% | 86.3% |
| 5) Did the greeter open the door for you ?
Yes (5 pts) |
65% | 64% | 75% | 55% | 55% | 75% |
| 6) Pick of the week display
Yes (5 pts) |
75% | 64% | 65% | 75% | 77% | 85% |
| 7) Describe your first impression upon entering the building
A-Intimidated (15 pts) |
45% | 26% | 32% | 43$ | 65% | 76% |