Testimonials
Read what our customers say about SASSIE™
"We opened in 1972 without photocopiers, faxes, E-mail and the Internet. But none of these advances has had a greater impact on our business than SASSIE. The people at SurfMerchants thought of everything. When they created this software they really understood the needs of mystery shops, and the tech support is second to none. I would recommend SASSIE to any Mystery Shopping company, regardless of size."
— Doug Dunlap, Hilli Dunlap Enterprises, Inc.
"I have had experience in building a web-based software platform for mystery shopping and managed our internal system for five years. My ultimate goal in looking for an external software development company was to free up my time so I could better manage and build my business... I have been very pleased with the software and find it powerful and reliable."
— Kelly Kasper, Service Check
"How does SurfMerchants and the SASSIE team affect my business? I feel like they are my partners and that I could not do it without them!"
— Marci Bikshorn, Service Excellence Group
"Our business could not have not grown as fast or be as streamlined as it is without the power of SASSIE. SASSIE allows us to concentrate on obtaining new business while it effectively automates many facets of current business. There is no doubt in my mind that the entire Mystery Shopping industry has benefited from the SASSIE system."
— John Saccheri, Mystique Shopper, LLC
"In a three month span, I won 10 out of 11 new accounts using the SASSIE mystery shopping system!"
— Tom Mills, Service Sleuths
"I would like to thank you for an OUTSTANDING system! We absolutely love SASSIE. My clients are falling all over themselves trying to get up on it. The staff has been attentive and helpful. Just plain wonderful!"
— Monnie Howard, Cirrus Systems
"Sassie is a dazzling elegant system! We're thrilled to offer clients this easy-to-use system with its impressive array of bells and whistles. It's equally a big hit with clients and Capstone staff."
— Harriet Gozali, Capstone Research, Inc.
"By using SASSIE, our company has been able to streamline our processes and now function completed on the web. From a new shopper signing up to our client's 24/7 access to their latest reports and data, we have been able to focus more on the content of our programs, rather than the task management necessary to implement them."
— Laura Scheid, Customerize, Inc.