We are excited to announce that we will be replacing the current payment options with one – PayPal. No more checks mailed to your previous address or the hassle of setting up direct deposit! PayPal is recognized as the leader in online payments, and based upon a recent survey of our shoppers, is the preferred method of receiving payments by far.
Beginning in March (after this month's payments), we will begin to send payments through PayPal. We will use the email address you list in your profile to do so. For this reason, it is critical that you take a moment now to review your profile and ensure that the email you have listed is where you would prefer us to send your funds. Please also choose PayPal in your profile for your preferred payment method, if you have not done so already. When a payment has been processed, you will receive an email to let you know payment has been initiated and provides options of how to receive your funds. In most cases, this will occur between 4 and 8 weeks after you've completed your assignments.
As a rule, when you are tipping during a mystery shopping assignment with us, you are required to tip at a MINIMUM 15% for poor service, 18% for average service, and 20% for excellent service. Please use the amount before any discounts/comps, and after tax (total bill) to make your calculations and tip within this range.
Please take a moment to fill out your Extended Shopper Profile - you will find this listed at the top of your Shop Log - click to reveal the Update button, and then take a moment to complete. You are required to answer these additional questions before applying for future shops. Please note that although uploading your Photo ID is not required, there are certain projects where this will greatly increase your likelihood to be chosen.
Please find & take the Baseline Shopper Qualification Test prior to applying for shops.
This can be found when viewing you Shopper Log in the Testing Center.
Most of our assignments now require that you earn this certification before you can submit your application.
Have bartending experience? Earn our Bar Spotter Qualification to be eligible for select Bar Integrity shops!
To find this test, please first log into our system, then copy and the link below into a new browser tab: http://www.sassieshop.com/2phantom/shoppers/ShopperTestView.php?testID=3&inviteAccess=c4c5278a02
Find the latest available Confidential Consumer shops on a map: http://prestomap.com/p/phantom
Download the new Presto Insta-Shopper mobile app for faster searching: http://site.sassieshop.com/prestoshopperapp
MSPA (Mystery Shopping Provider Association) CERTIFICATIONS
If you have a SILVER or GOLD MSPA Certification, please enter this into your profile. Shoppers who have earned these certifications will be given preference over those who do not. If you have it, please add this to your profile!
SSN Verification Feature
Want to increase your likelihood for receiving assignments with us? In an effort to prevent fraudulent shopper accounts from being created, we have now implemented a SSN verification feature for our US shoppers. Our system acts as an authorized agent of the Internal Revenue Service to verify that your SSN# matches your name. This provides a strong measure of identity verification. At this time this is optional, but those who have verified their identity through this feature will receive assignments over those who have not. You will find this feature in your shopper profile when logged onto our system.
NO SHOPS IN YOUR AREA?
Help us help you! We pay referrals for any account large OR small
and can be any business that provides customer service.
We welcome your leads!
Confidential Consumer is aware that certain individuals may have received correspondence from someone posing as a representative of our company with an invitation to perform mystery shopping or secret shopping assignments. As part of this scam, counterfeit checks are often sent accompanied by a letter which displays our name and logo. Communication with potential victims varies and includes mail delivered by the U.S. Postal Service, telephone, text, e-mail, and overnight delivery services.
The counterfeit checks are often associated with the following:
- Sweepstakes, mystery shopper, participation in a paid consumer research program, proposed employment as a consumer service evaluator or other advance-fee schemes where the communications request recipients to send money in order to receive the prize or money promised.
- Merchandise sold over the internet or through the mail where the buyers' checks exceed the agreed upon sales price and the purchasers instruct the sellers to send the balance back.
Confidential Consumer is not affiliated in any way with these fraudulent activities or with the counterfeit checks, which have absolutely no value. Furthermore, the majority of ‘mystery shopping’ companies, including Confidential Consumer, only send reimbursements/payments after a task has been completed.
WHAT TO DO:
If you are suspicious about any check you receive from Confidential Consumer, you can call us directly at (207) 828-4700 to verify the check's authenticity.
If you discover that you received a counterfeit check or notification via mail delivered by the U.S. Postal Service or telephone, consider filing a mail fraud complaint with your local Postmaster or directly with the U.S. Postal Inspection Service at United States Postal Inspection Service through the following link: http://ehome.uspis.gov/fcsexternal/default.aspx
If you discover that you received a counterfeit check via UPS, FedEx, or other non-Postal Service overnight delivery service and communications or solicitation have involved the internet or e-mail, consider filing a complaint with the Federal Trade Commission at FTC Bureau of Consumer Protection - Consumer Information (https://www.ftccomplaintassistant.gov/) and/or with the FBI's Internet Crime Unit at Internet Crime Complaint Center (IC3) (http://www.ic3.gov/default.aspx).
You should also consider filing a complaint with your local police department.
Please contact us with any additional questions.